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Author: Diego Fernandez

This author has written 39 articles
AI Chatbots: Are They Killing Human Interaction?

AI Chatbots: Are They Killing Human Interaction?

  • Post category:User Experience
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Most people think AI chatbots are "killing conversation" and turning every support interaction into a scripted nightmare. I learned the hard way that is only half true: they are not…

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Newsletter Integration: Turning Forum Users into Subscribers

Newsletter Integration: Turning Forum Users into Subscribers

  • Post category:Communities
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Most forum owners assume that if people care enough to register and post, they will happily subscribe to a newsletter. I learned the hard way that this is wrong. Forum…

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Database Optimization: Keeping SQL Queries Fast

Database Optimization: Keeping SQL Queries Fast

  • Post category:Software
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Most people think slow databases are a hardware problem. Add more CPU, throw in some SSDs, increase RAM, and the queries will magically fly. I learned the hard way that…

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Revolutionizing the Forum Culture Since 2008