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Author: Lucas Ortiz

This author has written 34 articles
Search Functionality: Why Default Forum Search Sucks (And How to Fix It)

Search Functionality: Why Default Forum Search Sucks (And How to Fix It)

  • Post category:User Experience
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Most people think search is "good enough" as long as there is a box at the top of the forum. I learned the hard way that bad search quietly kills…

Continue ReadingSearch Functionality: Why Default Forum Search Sucks (And How to Fix It)
Breadcrumbs: Helping Users Navigate Deep Content

Breadcrumbs: Helping Users Navigate Deep Content

  • Post category:User Experience
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Most teams assume breadcrumbs are "nice to have" decoration. Then they ship a complex site, watch users get lost three levels deep, and wonder why session depth tanks and support…

Continue ReadingBreadcrumbs: Helping Users Navigate Deep Content
User Roles and Permissions: Best Practices for Security

User Roles and Permissions: Best Practices for Security

  • Post category:Software
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Most teams think "we will lock down production later" and then forget about it until the first incident report lands in their inbox. I learned the hard way that badly…

Continue ReadingUser Roles and Permissions: Best Practices for Security
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Revolutionizing the Forum Culture Since 2008