Server Uptime: Why 99.9% Isn’t Good Enough for Business
Most people think "99.9% uptime" sounds rock solid. Three nines. Marketing loves printing that number in big bold letters. I learned the hard way that it actually means "multiple hours…
The Hidden Costs of ‘Free’ Web Hosting Services
Most people think free web hosting is a clever hack to save money. I learned the hard way that it is usually a quiet way to pay more later, in…
Onboarding New Members: preventing the ‘Empty Room’ Feeling
Most community builders think their onboarding problem is about the software. It usually is not. The real problem is that new members walk into your space, look around, and think:…