Building Trust: Transparency in Community Leadership
Most people think community trust is about charisma and vibes, but that wears off fast. What keeps a digital community together over years is far more boring: transparent decisions, predictable…
Error Messages: Writing Copy That Helps Instead of Frustrates
Most teams treat error messages like an afterthought, then act surprised when users rage-quit their app and complain that "nothing works." The short version: good error copy is specific, actionable,…
Navigation Menus: Hamburger vs. Tab Bar
Most product teams still argue about hamburger menus like it is 2013: "Hide everything behind three lines and the UI will feel clean." I learned the hard way that those…