Automating Moderation: AI Tools for Spam Detection
Most community owners learn the hard way that spam is not a volume problem, it is a reliability problem. One spam wave at 3 a.m. can undo months of user…
Server Uptime: Why 99.9% Isn’t Good Enough for Business
Most people think "99.9% uptime" sounds rock solid. Three nines. Marketing loves printing that number in big bold letters. I learned the hard way that it actually means "multiple hours…
Algorithmic Bias: How Feeds Control What We See
Most people still think their social feeds are "what my friends post" plus "some ads." That was true around 2010. Now your feed is mostly what a ranking system predicts…
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