The Ethics of Data Mining Your User Base
Most product teams still treat user data like a buffet: if it is there, they think they are supposed to take it. I learned the hard way that this mindset…
Newsletter Integration: Turning Forum Users into Subscribers
Most forum owners assume that if people care enough to register and post, they will happily subscribe to a newsletter. I learned the hard way that this is wrong. Forum…
User Roles and Permissions: Best Practices for Security
Most teams think "we will lock down production later" and then forget about it until the first incident report lands in their inbox. I learned the hard way that badly…
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