Essential Plugins for Community Management
Most people think community software fails because the members are "not engaged enough." In reality, most communities die because the admin stack is weak: bad moderation tools, poor onboarding, broken…
Community Guidelines: Writing Rules That Users Actually Read
Most community teams still believe a longer rules page means fewer problems. I learned the hard way that the opposite is usually true: the more you write, the less anyone…
Web3 and DAOs: A New Way to Govern Online Communities?
Most people think Web3 and DAOs will magically "fix" online communities. Fewer trolls, no power abuse, pure democracy on the blockchain. I learned the hard way that this is wishful…