Navigation Menus: Hamburger vs. Tab Bar
Most product teams still argue about hamburger menus like it is 2013: "Hide everything behind three lines and the UI will feel clean." I learned the hard way that those…
AI Chatbots: Are They Killing Human Interaction?
Most people think AI chatbots are "killing conversation" and turning every support interaction into a scripted nightmare. I learned the hard way that is only half true: they are not…
Search Functionality: Why Default Forum Search Sucks (And How to Fix It)
Most people think search is "good enough" as long as there is a box at the top of the forum. I learned the hard way that bad search quietly kills…