Accessibility Plugins: Making Your Forum Usable for All
Most forum admins think throwing an "accessibility plugin" at their site makes it compliant and user friendly. I learned the hard way that a toolbar with a wheelchair icon is…
Onboarding Flows: reducing Friction for New Signups
Most product teams pretend their onboarding is "simple" because it only has three screens. Then they wonder why activation is flat and new users vanish after the first session. I…
Form Design: How to Stop Users From Abandoning Signups
Most product teams think users quit signups because they are lazy. I learned the hard way that most users quit because the form is hostile. Not broken. Hostile. Every tiny…