The Ethics of Data Mining Your User Base
Most product teams still treat user data like a buffet: if it is there, they think they are supposed to take it. I learned the hard way that this mindset…
Micro-Interactions: The Small Animations That Delight Users
Most teams still think micro-interactions are "nice-to-have animations" that design blogs obsess over. I learned the hard way that they are closer to product glue: when you get them right,…
Responsive Images: Serving the Right Size for the Device
Most developers think page speed is about picking a fast host or throwing a CDN in front of everything. Then they ship 2000 px wide hero images to a 360…