Most teams treat error messages like an afterthought, then act surprised when users rage-quit their app and complain that "nothing works." The short version: good error copy is specific, actionable,…
Most product teams still treat infinite scroll like some magic slot machine mechanic that keeps people glued to the screen. I learned the hard way that it just as often…
Most people think AI chatbots are replacing human interaction. I learned the hard way that they are not replacing it so much as rerouting it. Chatbots handle the boring, repetitive…