Onboarding New Members: preventing the ‘Empty Room’ Feeling
Most community builders think their onboarding problem is about the software. It usually is not. The real problem is that new members walk into your space, look around, and think:…
Newsletter Integration: Turning Forum Users into Subscribers
Most forum owners assume that if people care enough to register and post, they will happily subscribe to a newsletter. I learned the hard way that this is wrong. Forum…
DDoS Attacks: How to Protect Your Online Community
Most people think DDoS protection is a checkbox in their hosting plan. Turn it on, and you are safe. I learned the hard way that this is wrong. One bored…