Community Guidelines: Writing Rules That Users Actually Read
Most community teams still believe a longer rules page means fewer problems. I learned the hard way that the opposite is usually true: the more you write, the less anyone…
Web3 and DAOs: A New Way to Govern Online Communities?
Most people think Web3 and DAOs will magically "fix" online communities. Fewer trolls, no power abuse, pure democracy on the blockchain. I learned the hard way that this is wishful…
Private vs. Public Communities: The Case for Exclusivity
Most people think a "bigger community" is automatically a better community. More members, more posts, more reach. I learned the hard way that this is usually wrong. Past a certain…