SSO (Single Sign-On): Simplifying the Login Process
Most people think SSO is "just convenience" for users. In practice, it is an access control system that can clean up (or completely wreck) your security, audit trail, and user…
The Ethics of Data Mining Your User Base
Most product teams still treat user data like a buffet: if it is there, they think they are supposed to take it. I learned the hard way that this mindset…
Micro-Interactions: The Small Animations That Delight Users
Most teams still think micro-interactions are "nice-to-have animations" that design blogs obsess over. I learned the hard way that they are closer to product glue: when you get them right,…