DDoS Attacks: How to Protect Your Online Community
Most people think DDoS protection is a checkbox in their hosting plan. Turn it on, and you are safe. I learned the hard way that this is wrong. One bored…
Mental Health for Moderators: Avoiding Burnout
Most people think moderator burnout is just "too many trolls and not enough sleep." I learned the hard way that it is usually death by a thousand cuts: emotional load,…
The Impact of Mobile Apps on Community Participation
Most people think "If I just launch a mobile app, my community will explode with engagement." I learned the hard way that most apps do the exact opposite: they add…